Billing and Settings

Articles related to powerups, payment and billing

9 articles in this collection
Written by Naren Thiagarajan and Alessio Gozzoli

Downgrade to Beginner Plan

Downgrade plan option is available in the settings page

Written by Alessio Gozzoli
Updated over a week ago

General Settings

How can I change email address?

You can change email address from the profile page.

Written by Alessio Gozzoli
Updated over a week ago

How can I change my password?

To change your FloydHub password or if you forgot your password use the forgot password link in the login page

Written by Alessio Gozzoli
Updated over a week ago

Billing

Add payment information to your account (credit card / debit card / prepaid card / Paypal)

You can add your credit card info in the settings/billing page

Written by Alessio Gozzoli
Updated over a week ago

How to remove credit card from your account?

You can remove the credit card from the update payment page

Written by Naren Thiagarajan
Updated over a week ago

Error adding payment information

Here are some reasons why your card is declined

Written by Naren Thiagarajan
Updated over a week ago

Receipts and Invoice

Individual purchase receipts and monthly receipts can be downloaded from settings/billing page

Written by Naren Thiagarajan
Updated over a week ago

Payment failed error

If your monthly payment for your plan failed recently your account will be in failed payment state. Here is how you can fix it

Written by Naren Thiagarajan
Updated over a week ago

Cannot downgrade plan

Errors you may see when downgrading your plan

Written by Naren Thiagarajan
Updated over a week ago