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Billing and Settings
Billing and Settings
Articles related to powerups, payment and billing
9 articles in this collection
Written by
Naren Thiagarajan
and
Alessio Gozzoli
Downgrade to Beginner Plan
Downgrade plan option is available in the settings page
Written by
Alessio Gozzoli
Updated over a week ago
General Settings
How can I change email address?
You can change email address from the profile page.
Written by
Alessio Gozzoli
Updated over a week ago
How can I change my password?
To change your FloydHub password or if you forgot your password use the forgot password link in the login page
Written by
Alessio Gozzoli
Updated over a week ago
Billing
Add payment information to your account (credit card / debit card / prepaid card / Paypal)
You can add your credit card info in the settings/billing page
Written by
Alessio Gozzoli
Updated over a week ago
How to remove credit card from your account?
You can remove the credit card from the update payment page
Written by
Naren Thiagarajan
Updated over a week ago
Error adding payment information
Here are some reasons why your card is declined
Written by
Naren Thiagarajan
Updated over a week ago
Receipts and Invoice
Individual purchase receipts and monthly receipts can be downloaded from settings/billing page
Written by
Naren Thiagarajan
Updated over a week ago
Payment failed error
If your monthly payment for your plan failed recently your account will be in failed payment state. Here is how you can fix it
Written by
Naren Thiagarajan
Updated over a week ago
Cannot downgrade plan
Errors you may see when downgrading your plan
Written by
Naren Thiagarajan
Updated over a week ago